Training and Instructional Design

Specialties include application training, corporate and customer service training, and training in documentation tools. Our partners are experienced corporate trainers and excel in:

  • Instructional design
  • Creation of on-demand eLearning courses
  • Recorded training sessions on tech topics and tips for in-house use
  • Creation of Wikis and on-line help
  • Customer training: face-to-face multi-day training sessions and remote Web sessions
  • Application training and Crystal Reports training
  • Issue resolution and customer training for printing and faxing of reports
  • Training customers to develop solutions tailored to business areas
  • Technical writing and web content training
  • Training in business analysis
  • Internal training for sales and marketing teams
  • Training teams to analyze the market and develop marketing plans
  • Building collaboration in cross-functional teams

Application Skillset

We consult and train in following business applications and areas:

  • Microsoft Office Word, Excel, and PowerPoint
  • Visio, Access, and Photoshop
  • SQL Queries
  • Facets and Pega Systems Applications/li>
  • Adobe Creative Suite, FrameMaker and Photoshop
  • Adobe Captivate
  • Camtasia Studio
  • Business Analysis
  • Project Management

Customer database and technical training includes:

  • Crystal Reports 8.5, 9 and XI
  • SQL Server 2000 and 2005
  • Oracle
  • Request a project assessment.